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Our  Policies

Terms & conditions

PRO ACTIVEWEAR USA Terms of Use.

PRO ACTIVEWEAR USA maintains this site for information, education, e-commerce, and communication purposes. Anyone who browses this site may not distribute or transmit (except, within your business or organization), modify, reuse, report, or use the contents of this site for public or commercial purposes, including the text, and images without our express written consent. The following terms and conditions apply to all visitors to or users of this web site. By accessing this web site, the user acknowledges acceptance of these terms and conditions. PRO ACTIVEWEAR USA reserves the right to change these terms and conditions from time to time at its sole discretion. In the case of any violation of these terms and conditions, we reserve the right to seek all remedies available by law. These terms and conditions apply to all visits to this web site, both now and in the future.


1. General

You should assume that all material on this site is protected by copyright laws unless otherwise noted and may not be used except as permitted in these Terms and Conditions or in the text on this site. Unless otherwise specified, all service names, slogans, custom graphics, icons and logos are registered trademarks, unregistered trademarks, trade names or service marks of PRO ACTIVEWEAR USA. All third party trademarks, trade names or service marks are the property of their respective owners. The use of any PRO ACTIVEWEAR USA service marks without our express written consent is strictly prohibited. Your access to this web site should not be construed as granting, by implication or otherwise, any license or right to use any service marks appearing on this site without the prior written consent of PRO ACTIVEWEAR USA or the third party that may own the service mark.

2. Disclaimer of Warranty

Your use of this site is at your own risk. PRO ACTIVEWEAR USA makes no warranties or representations as to its accuracy and specifically disclaims any liability or responsibility for any errors or omissions in the content on this site. Neither PRO ACTIVEWEAR USA or affiliated companies, nor any other party involved in creating, producing, or delivering this site is liable for any direct, incidental, consequential, indirect, or punitive damages arising out of your access to, or use of, or inability to use or access, this site. Without limiting the foregoing, all content on this site is provided to you "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. Please note that some jurisdictions may not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you. Check your local laws for any restrictions or limitations regarding the exclusion of implied warranties.

3. Use of Ideas

PRO ACTIVEWEAR USA does not wish to receive any product, marketing, advertising or other ideas that are not covered by issued United States patents. If you send any communications or materials to us by electronic mail or otherwise, including any data, questions, comments, suggestions, or the like, all such communications are, and will be treated as, non-confidential and non-proprietary. Anything you transmit or post may be used by PRO ACTIVEWEAR USA or its affiliates for any purpose, including, but not limited to, reproduction, disclosure, transmission, publication, broadcast, and posting. Furthermore, PRO ACTIVEWEAR USA and its affiliates are free to use, without any compensation to you, any ideas, concepts, know-how, or techniques contained in any communication you send to this site for any purpose whatsoever, including, but not limited to, developing, manufacturing, and marketing products and services using such information.

4. Ownership of Materials on this site

Materials displayed on this site are either the property of, or used with permission by, PRO ACTIVEWEAR USA. The use of these materials by you, or anyone else authorized by you, is prohibited unless specifically permitted by these Terms and Conditions or specific permission is provided elsewhere on this site. Any unauthorized use of the images may violate copyright laws, trademark laws, the laws of privacy and publicity, and civil and criminal statutes.

5. Links to/from other sites

PRO ACTIVEWEAR USA is not responsible for the content of any site linked to or from this site. Your linking to any other site is entirely at your own risk. While PRO ACTIVEWEAR USA may provide links on this site to other sites, the inclusion of such links is for your convenience only and should not be interpreted as an endorsement of the owner/sponsor of the site or the content of the site. PRO ACTIVEWEAR USA disclaims all warranties, express and implied, as to the accuracy, validity, and legality or otherwise of any materials or information contained on such sites.

Returns and Refunds

While most items are returnable, they are subject to the following guidelines:

Requesting a Return Authorization

Returns will not be accepted without a Return Authorization (RA#). RA#(s) expire 30 days after the date of issuance. Item(s) returned after that timeframe will not be accepted. Please note the following procedure:
1. To request a RA# for an item, you may do one of the following:
♦ E-mail us at info@proawusa.com
2. Once processed, you will receive an e-mail confirmation with your RA# and instructions on how to return your item(s) back to our facility.
3. Returning an item(s) may change or void coupon discounts or refunds currently appearing on an order.

Return Shipping Methods

For your protection, please send your return via a shipping service that can be tracked, such as:
          ♦ UPS®
          ♦ Federal Express®
          ♦ USPS®
Please be sure to keep your receipt. PRO ACTIVEWEAR USA cannot guarantee refunds for returns sent via a non-trackable method.

Terms and Conditions

Non-Logo items

         Non-Logo item(s) returned will only receive credit to your account.
         Non-logo items shipped after 30 days are not returnable.
         If you would like to replace the item(s) you have returned, please place a new order.

The following WILL NOT be accepted for return:

          ♦ Item(s) evidencing excessive wear or misuse.
          ♦ Item(s) that have been washed or laundered.
          ♦ Item(s) that have been altered or embroidered.
          ♦ Hemmed/altered bottoms will not be accepted.
          ♦ Item(s) shipped after 30 days.
          ♦ All promo priced items are final sale. No return, exchange or refund.

Restocking Fee
Returns for non-logo, unused, unaltered merchandise are subject to a 15% restocking fee for returns after 30 days from invoice date.

Logo items
Due to custom embroidery, logo returns are subject to strict guidelines.

The following WILL NOT be accepted for logo-return:

          ♦ Orders approved thru logo confirmation
          ♦ Order(s) that followed logo instructions
          ♦ Changed mind, and/or not as expected
          ♦ Tournament or event leftovers

If you have questions concerning your logo returns, please contact our Logo Department.

Defective, Damaged or Mis-shipped Items

All of our products are warranted to withstand your normal wear and tear. But occasionally, functional defects may occur. Upon receiving your return, if PRO ACTIVEWEAR USA determines in its sole discretion the defective item(s) can be restored, we will fix and return the item(s) back to you. Free of charge.

 Shipping and handling costs are refunded for defective, damaged or mis-shipped item(s) only. For all other item(s), shipping and handling costs will not be refunded.

Note: Refunds for the cost of shipping a returned item back to us are calculated using the lowest cost shipping method. If you choose to return an item via an expedited shipping method, you will still only be refunded an amount equal to the lowest cost shipping method.

Art work/Logo Policy

About Our Policy

Trademarks and Copyright
By submitting a design to PRO ACTIVEWEAR USA INC("PROAWUSA"), or using logos stored on this site,
you warrant and represent that you are the sole, legal owner of all rights,
including copyright, to each copyright, trademark, service mark, trade name logo, statement, portrait, graphic, artwork,
photograph, picture or illustration of any person or any other intellectual property included in such design.
Furthermore, you warrant and represent to PROAWUSA that the design in no way:
Violates or infringes upon any common law or trademarks, contract rights, moral rights, or rights of public performance.
Is subject of any known notice of such infringement.
Is subject to any restriction or right which would prevent PROAWUSA from
legally reproducing the images or text submitted.
You agree to defend, at your sole expense, any claim, suit,
or proceeding brought against PROAWUSA which relates to, or is based upon,
a claim that any portion of the design infringes or constitutes wrongful use of any
copyright, trademark, or other right of any third party,
provided PROAWUSA gives you written notice of any such claim and provides you
such reasonable cooperation and assistance as you may require in the defense thereof.
You shall pay any damages and costs assessed against GCE and its aliates pursuant to
such a suit or proceeding. Further, you agree to indemnify and hold PROAWUSA harmless from and
with respect to any such loss or damage (including, but not limited to, reasonable attorney's fees and costs)
associated with any such claim, suit of proceeding.
All items shown on this web site containing corporate logos or registered trademarks are shown
to illustrate PROAWUSA logo representation capabilities.
Purchase of merchandise from PROAWUSA in no way, shape or form grants you permission to
reproduce logos, nor does it transfer, grant or lease ownership of any logos or trademarks to you.

Privacy at PRO ACTIVEWEAR USA

Trust Us with Your Information

Last updated: February 1, 2024.
This page describes the privacy policies of PRO ACTIVEWEAR USA ("us", "we", or "our") regarding the collection, use and disclosure of Personal Information we receive from users of the Site.
We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.
Information Collection And Use
While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:
Email address
First name and last name
Phone number
Address, State, Province, ZIP/Postal code, City, Country
Usage Data

Usage Data is collected automatically when using the Site.
Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Site that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When You access the Site by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.
We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.
In addition, we may use third party services such as Google Analytics that collect, monitor and analyze the data.
Communications
We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information that are collected from the Site.
Cookies
Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer's hard drive.
Like many sites, we use "cookies" to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
Use of Your Personal Data
The Company may use Personal Data for the following purposes:
To provide and maintain our Site, including to monitor the usage of our Site.
To manage Your Account: to manage Your registration as a user of the Site. The Personal Data You provide can give You access to different functionalities of the Site that are available to You as a registered user.
For the performance of our Site: the development, compliance and undertaking of the purchase products of items through the Site.
To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products, including the security updates, when necessary or reasonable for their implementation.
To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Site, products, services, marketing and your experience.
We may share Your personal information in the following situations:
With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Site, to contact You.
With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.
Security of Your Personal Data
The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.
Changes to this Privacy Policy
This Privacy Policy is effective as of (January 1, 2024) and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.
We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.
If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.
Contact Us
If you have any questions about this Privacy Policy, please contact us.

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